The biggest misses the R2R team has made over the years have usually come from prioritizing new revenue over fit. There have been cultural differences,…
Tom NoffsingerJuly 15, 2024
A customer doesn’t pay their bill and ignores your attempts to contact them. An employee doesn’t show up for an important day of work and…
Tom NoffsingerFebruary 14, 2022
One key ingredient in R2R’s secret sauce is trust. We trust one another to do our jobs well, and that makes us extremely efficient. One…
Tom NoffsingerOctober 4, 2021
Mary Kay Ash, founder of Mary Kay Cosmetics, gave this advice: “Pretend that every single person you meet has a sign around his or her…
Tom NoffsingerSeptember 3, 2021
Whether you’re hiring a contractor, speaking to customer support, or ordering food in a restaurant, it’s nice to deal with confident and happy people. That’s…
Tom NoffsingerJuly 26, 2021
Although competitors may appear threatening, competition is actually very healthy for your business. The benefits come in many forms, including innovation, pricing and expertise. Here…
Tom NoffsingerJuly 2, 2021